Customer information

Privacy policy

Last updated September 30, 2026

Mikalyzed Garage LLC (“Mikalyzed Garage,” “we,” “us,” or “our”) operates mikalyzedgarage.com and provides automotive maintenance and repair services. This policy explains how we collect, use, disclose, and protect information connected with our website and services.

Information we collect

We may collect information you provide to us, including your name, email address, phone number, vehicle information, service concerns, repair history, estimate decisions, payment and invoice details, and communication preferences. We may also collect limited website and device information needed to operate, secure, and improve our services. When you sign up for texts on our website, we also record the date and time, your IP address, your browser or device type, and the consent wording you agreed to.

How we use information

Respond to inquiries and arrange automotive service.
Prepare estimates and record work you approve or decline.
Provide repair, appointment, status, invoice, and customer-service communications.
Operate, secure, support, and improve our website and business systems.
Meet legal, accounting, safety, and fraud-prevention requirements.

SMS and text messaging

You may opt in to transactional text messages from Mikalyzed Garage by signing up on our website at mikalyzedgarage.com/text-updates, by agreeing in person at our service desk when you drop off your vehicle (we record your consent, with the date, time and staff member, before sending any messages), or by texting START to (786) 756-4015. After you opt in, we text you a confirmation. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply.

Messages may include repair status updates, ready-for-pickup notices, estimate review and approval links, invoice and payment links, and replies to your questions about your service. Reply STOP to opt out or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text-messaging originator opt-in data and consent will not be shared with third parties. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. We may use service providers solely to deliver messages and support our services, subject to appropriate safeguards.

When we disclose information

We may disclose information to providers that help us operate our business, such as hosting, communications, payment, accounting, and repair-service vendors. We may also disclose information when required by law, to protect customers or our business, or as part of a business transaction. We do not sell personal information.

All of the above categories exclude text-messaging originator opt-in data and consent; this information will not be shared with any third parties.

Retention and security

We retain information for as long as reasonably necessary for the purposes described above, including service records, legal obligations, dispute resolution, and enforcement of agreements. We use reasonable administrative and technical safeguards, but no transmission or storage system can be guaranteed completely secure.

Your choices

You may ask to access, correct, or delete certain information, subject to legal and operational retention requirements. You may opt out of SMS by replying STOP. You can contact us to update other communication preferences.

Children and changes

Our services are not directed to children under 13. We may update this policy from time to time and will post the updated date on this page.

Contact us

Mikalyzed Garage LLC
3455 NW 30th Ave
Miami, FL 33142
Email: info@mikalyzedgarage.com
Phone: (786) 756-4015